GTC

Preamble

These general conditions of sale apply to all sales concluded on the website.

www.aissege-creations.com.

The company's contact details are as follows:

  • Our website link:

www.aissege-creations.com

  • Company Name :

Sophie GREARD (Aissegé Creations)

  • Address :

9 rue Gustave Le Bon 75014 Paris

  • Phone Number :
  • Mail address :

aissege.creations@gmail.com

  • Company number:

828665695

The main characteristics of the Products and in particular the specifications, illustrations and indications of dimensions or capacity of the Products, are presented in the Seller's catalogs. The photographs and graphics presented are not contractual and cannot engage the responsibility of the Seller. The Customer is required to refer to the description of each Product in order to know its essential properties and particularities.

Product offers are within the limits of available stocks.

 

The customer declares to have read and accepted the general conditions of sale prior to placing his order. Validation of the order therefore constitutes acceptance of the general conditions of sale.

Article 1 - Principles

These general conditions express the entirety of the obligations of the parties. In this sense, the customer is deemed to accept them without reservation.

These general conditions of sale apply to the exclusion of all other conditions, and in particular those applicable to sales in stores or through marketing or other distribution channels.

They are accessible on the website www.aissege-creations.com and will prevail, where applicable, over any other version or any other contradictory document.

The buyer and seller agree that these general conditions govern their relationship exclusively. The seller reserves the right to occasionally modify its general conditions, which will be applicable as soon as they are posted online.

If a condition of sale were to be missing, it would be considered to be governed by the practices in force in the distance selling sector whose companies have their headquarters in France.

Article 2 - Content

Object. The purpose of these general conditions is to define the rights and obligations of the parties in the context of the online sale of goods offered by the seller to the buyer, from the website www.aissege-creations.com.

Ability. The use of the site to place an order presumes acceptance of all the terms of these general conditions. The Customer declares to be of legal age and capable of contracting under the law of his country or declares to represent, under 'a valid mandate, the person for whom he is carrying out the order.

Acceptance of the General Terms and Conditions. The Customer declares to have read the general conditions and to have accepted them before any purchase, which implies unreserved acceptance of these general conditions of sale. By this acceptance, the customer acknowledges that he has benefited, prior to any order, from sufficient information and advice from the company, allowing him to ensure the suitability of the content of his order to the needs which are his. These general conditions constitute the entire rights and obligations of the parties within the framework of their contractual relationship.

Unless proven otherwise, the data recorded by the Site constitutes proof of all the facts, acceptance and transactions.

The purpose of these general conditions is to define the rights and obligations of the parties in the context of the online sale of goods offered by the seller to the buyer, from the website www.aissege-creations.com.

Article 3 - The order

The buyer has the possibility of placing his order online, from the online catalog and using the form which appears there, for any product, within the limits of available stocks.

The buyer will be informed of any unavailability of the product or good ordered.

For the order to be validated, the buyer must accept, by clicking where indicated, these general conditions. He will also have to choose the address and the delivery method, and finally validate the payment method.

The sale will be considered final:

- after sending the buyer confirmation of acceptance of the order by the seller by email;

- and after collection by the seller of the entire price.

Any order constitutes acceptance of the prices and description of the products available for sale. Any dispute on this point will take place within the framework of a possible exchange and the guarantees mentioned below.

In certain cases, including non-payment, incorrect address or other problem with the buyer's account, the seller reserves the right to block the buyer's order until the problem is resolved.

For any questions relating to the tracking of an order, the buyer can send an email to the seller at the following email address: aissege.creations@gmail.com

 The digitized records, kept in the company's computer systems under reasonable security conditions, will be considered as proof of communications, orders and payments between the parties. The archiving of purchase orders and invoices is carried out on a reliable and durable medium that can be produced as proof.

The transfer of ownership of the Seller's Products, to the benefit of the Customer, will only be carried out after full payment of the price by the latter, regardless of the date of delivery of the Products.

The transfer of risks takes place from the seller to the customer at the time of physical possession of the goods by the customer, on the other hand if the customer selects the carrier himself, in this case the transfer of risks takes place at the moment when the seller delivers the goods ordered to the carrier selected by the customer.

The Customer therefore acknowledges that it is up to the carrier to make the delivery and has no warranty recourse against the Seller in the event of failure to deliver the goods transported.

Article 4 - Pre-contractual information

The Customer acknowledges having been informed by the Seller in a readable and understandable manner, by means of the provision of these General Conditions of Sale, prior to his immediate purchase or the placing of the order and in accordance with the provisions of article L 221-5 of the Consumer Code:

- on the essential characteristics of the Products and in particular the specifications, illustrations and indications of dimensions or capacity allowing it to acquire the Products with full knowledge of the facts, in particular with regard to their conditions of use.

The photographs and graphics presented are not contractual and cannot engage the responsibility of the Seller. The Customer is required to refer to the description of each Product in order to know its essential properties and particularities.

- on the price of the Products and the application of a personalized price on the basis of automated decision-making and additional costs or, in the absence of payment of a price, on any advantage provided at the place or in complement thereof and on the nature of this advantage;

- on the terms of payment, delivery and execution of the sales contract

- in the absence of immediate execution of the sale, on the delivery times of the Products ordered;

- on the identity of the Seller and all of his contact details;

- on the existence and terms of implementation of guarantees (the legal guarantee of conformity, guarantee of hidden defects, possible commercial guarantees) and, where applicable, on after-sales service;

- on the possibility of using a consumer mediator, whose contact details appear in these General Conditions of Sale, under the conditions provided for in the Consumer Code

- on the right of withdrawal (existence, conditions, deadline, methods of exercising this right and standard withdrawal form), the terms of termination, the processing of complaints and other important contractual conditions and, where applicable, on the costs the use of remote communication technology, the existence of codes of good conduct and financial deposits and guarantees;

- on the accepted means of payment.

The fact for a Customer of ordering on the website "www.aissege-creations.com" implies full and complete adherence and acceptance of these General Conditions of Sale and obligation to pay for the Products ordered, which is expressly recognized by the Customer , who waives, in particular, the right to rely on any contradictory document, which would be unenforceable against the Seller.

Article 5 - Electronic signature

The online provision of the buyer's bank card number and the final validation of the order will constitute proof of the buyer's agreement:

- due date of sums due under the purchase order;

- signature and express acceptance of all operations carried out.

In the event of fraudulent use of the bank card, the buyer is invited, as soon as this use is noted, to contact the seller at the following email address:

aissege.creations@gmail.com

Article 6 - Order confirmation

The seller provides the buyer with an order confirmation by email once payment has been made.

Article 7 - Proof of the transaction

Computerized records, kept in the seller's computer systems under reasonable security conditions, will be considered as proof of communications, orders and payments between the parties. The archiving of purchase orders and invoices is carried out on a reliable and durable medium that can be produced as proof.

Article 8 - Product information

The main characteristics of the Products, bringing together all the substantial information required by the applicable regulations and in particular the specifications, illustrations and indications of dimensions or capacity of the Products, are presented on the website www.aissege-creations.com in the sheets products and the Seller's catalog.

The Customer is required to read it before placing any order.

The choice and purchase of a Product are the sole responsibility of the Customer.

The photographs and graphics presented on the website “www.aissege-creations.com” are not contractual and cannot engage the responsibility of the Seller.

The Customer is required to refer to the description of each Product in order to know its properties, essential characteristics and delivery times, as well as, in the case of continuous or periodic supply of a good, the minimum duration of the proposed contract. .

The contractual information is presented in French and is subject to confirmation at the latest when the order is validated by the Customer.

Product offers are within the limits of available stocks, as specified when placing the order.

Article 9 – Pricing conditions

The seller reserves the right to modify its prices at any time, but undertakes to apply the prices in force indicated at the time of the order, subject to availability on that date.

Prices are in euros.

The customer purchasing a product sold all taxes included (TTC) will see a price taking into account the VAT applicable on the day of purchase of the product. Any change in the applicable VAT rate will be reflected in the price of the products. In the event that the company benefits from a VAT-based exemption, it can legitimately invoice its products excluding tax (HT).

In the event that a customer located in a country of the European Union is asked to pay VAT to receive their order, the latter must inform the seller before paying the amounts claimed by the carrier or to the customs administration. , so that he can legitimately unblock the situation for the client.

If the customer has nevertheless paid costs related to customs clearance such as VAT, customs duties or other administrative fees, the customer may request a reimbursement only of the VAT and customs duties, on the sole condition that the customer provides a admissible proof of the payment thus made.

Article 10 - Payment method

This is an order with obligation to pay, which means that placing the order involves payment by the buyer.

To pay for his order, the buyer has, at his choice, all the payment methods made available to him by the seller and listed on the seller's website. The buyer guarantees to the seller that he has the authorizations possibly necessary to use the payment method chosen by him, when validating the order form. The seller reserves the right to suspend all order management and delivery in the event of refusal of authorization for payment by credit card from officially accredited organizations or in the event of non-payment. The seller reserves the right in particular to refuse to make a delivery or to honor an order from a buyer who has not fully or partially paid a previous order or with whom a payment dispute is being administered. .

Payment of the price is made in full on the day of the order, according to the following terms:

  • Paypal
  • Bank card (Visa, Mastercard, etc.)
  • Apple Pay and Shop Pay
  • Amazon payments

Special offers and discount vouchers. The company reserves the right to offer introductory offers limited in time, promotional offers or price reductions on its products and to revise its offers and prices on the site at any time, under the conditions provided for by law. The applicable prices are those in force at the time of purchase of the product by the customer, who cannot take advantage of other prices, prior to or after his purchase. Discount vouchers may be subject to special conditions and remain strictly personal to their beneficiary and can be used only once.

In the event of a payment incident and/or fraud. The company reserves the right to suspend any processing of the Order and any delivery in the event of non-payment or refusal of authorization for payment by credit card from officially accredited organizations. The company reserves the right to refuse to honor an order from a customer who has not fully or partially paid a previous order or with whom a payment dispute is in progress.

The company may contact the customer to request additional documents to complete payment for the order. The company can rely on the information provided by the order analysis system. The provision of the requested parts is necessary for the confirmation of the order by the company. In order to combat credit card fraud, a visual verification of payment methods can be carried out by the company before delivering the product. In the event of fraudulent use of their bank card, the customer is invited, as soon as this use is noticed, to contact the company, without prejudice to the steps to be taken by the Customer with their bank.

Default or late payment. The interest and penalties provided for by law apply in the event of default or late payment by the consumer or professional Customer.

Article 11 - Availability of products - Reimbursement - Resolution

Except in cases of force majeure or during periods of closure of the online store which will be clearly announced on the home page of the site, shipping times will be, within the limits of available stocks, those indicated below. Shipping times run from the date of registration of the order indicated on the order confirmation email.

Delivery terms will be specified to the buyer on a case-by-case basis.

In the event of non-compliance with the agreed delivery date or deadline, the buyer must, before terminating the contract, instruct the seller to perform it within a reasonable additional period.

In the absence of execution at the end of this new period, the buyer may freely terminate the contract.

The buyer must complete these successive formalities by registered letter with acknowledgment of receipt or in writing on another durable medium.

The contract will be considered terminated upon receipt by the seller of the letter or writing informing him of this resolution, unless the professional has complied in the meantime.

The buyer may, however, immediately terminate the contract, if the dates or deadlines seen above constitute for him an essential condition of the contract.

In this case, when the contract is terminated, the seller is required to reimburse the buyer for all sums paid, at the latest within 14 days following the date on which the contract was terminated.

If the ordered product is unavailable, the buyer will be informed as soon as possible and will have the option to cancel their order. The buyer will then have the choice of requesting either a refund of the sums paid within 14 days of payment at the latest, or an exchange of the product.

Article 12 - Delivery terms

Delivery means the transfer to the consumer of physical possession or control of the good. The products ordered are delivered to the buyer by the seller's supplier according to the terms and time specified above.

The products are delivered to the address indicated by the buyer on the order form, the buyer must therefore ensure its accuracy. Any package returned to the seller due to an incorrect or incomplete delivery address will be reshipped at the buyer's expense. The buyer can, at his request, have an invoice sent to the billing address and not to the delivery address, by validating the option provided for this purpose on the order form.

If the buyer is absent on the day of delivery, the delivery person will leave a notice in the mailbox, which will allow the package to be collected at the place and time indicated.

If at the time of delivery, the original packaging is damaged, torn or opened, the buyer must then check the condition of the items. If they have been damaged, the buyer must refuse the package and note a reservation on the delivery slip (package refused because open or damaged).

The buyer must indicate on the delivery note and in the form of handwritten reservations accompanied by his signature any anomaly concerning the delivery (damage, missing product compared to the delivery note, damaged packages, broken products, etc.).

This verification is considered to have been carried out once the buyer, or a person authorized by him, has signed the delivery note.

The buyer must then confirm these reservations to the carrier by registered mail at the latest within two working days following receipt of the item(s) and send a copy of this letter by fax or simple mail to the seller at the address indicated in the instructions. legal of the site.

If the products need to be returned to the seller, they must be the subject of a return request to the seller within 14 days of delivery. Any complaint made outside this deadline cannot be accepted. The return of the product can only be accepted for products in their original condition (packaging, accessories, instructions, etc.).

The products should be returned to the following address:

  • Return address mentioned on the slip present in the package of the shipped product.

It usually takes 3-7 days to process an order, after which it is shipped. Shipping time depends on your location, but it can be estimated as follows:

● United States: 3 - 4 business days

● Europe: 6 - 8 working days

● Australia: 2 - 14 business days

● Japan: 4 - 8 business days

● International: 10 - 20 business days

The products are offered for sale and delivered while stocks last. In the event of unavailability of the ordered product, the customer will be immediately informed by the company which will be able to offer them a product of equivalent quality and price or, failing that, will reimburse the order if the Customer is a consumer. Apart from the reimbursement of the price of the unavailable product, the company is not liable for any cancellation compensation, unless the non-performance of the contract is personally attributable to it.

Return costs are the responsibility of the customer.

Article 13 - Delivery errors

The buyer must make to the seller any claim of delivery error during the legal withdrawal period mentioned in these general conditions of sale or, if this is provided for, in accordance with the period contractually determined within the framework of a present commercial guarantee. within these General Terms and Conditions. Any complaint made after this deadline will be rejected.

The claim can be made:

- by e-mail to the following address: aissege.creations@gmail.com

Any claim not made in accordance with the rules defined above and within the time limits cannot be taken into account and will release the seller from any liability towards the buyer.

Upon receipt of the complaint, the seller will assign an exchange number for the product(s) concerned and communicate it by e-mail to the buyer. The exchange of a product can only take place after the exchange number has been assigned.

Article 14 - Product guarantee

14-1 Legal guarantee of conformity

The Seller undertakes to deliver goods that comply with the contractual description as well as the criteria set out in article L217-5 of the Consumer Code.

He is responsible for defects in conformity existing at the time of delivery of the Products and which appear within two years of delivery.

This warranty period applies without prejudice to articles 2224 et seq. of the civil code, the limitation period beginning to run on the day the Customer becomes aware of the lack of conformity.

Defects of conformity which appear within a period of twenty-four months or twelve months in the case of second-hand goods from the delivery of the Products are, unless proven otherwise, presumed to exist at the time of delivery. delivery.

In the event of a lack of conformity, the Customer may demand that the Products delivered be brought into conformity by repair or their replacement or, failing that, a reduction in the price or cancellation of the sale, under legal conditions.

It may also suspend payment of all or part of the price or the delivery of the benefit provided for in the contract until the Seller has satisfied its obligations under the legal guarantee of conformity, in the conditions of the articles 1219 and 1220 of the civil code.

It is up to the Customer to request compliance of the Products from the Seller, choosing between repair and replacement. The compliance of the property takes place within a period not exceeding thirty days following the Customer's request.

The repair or replacement of the non-compliant Product includes, where applicable, the removal and return of the Product as well as the installation of the Product brought into conformity or replaced.

Any Product brought into conformity within the framework of the legal guarantee of conformity benefits from an extension of this guarantee of six months.

In the event of replacement of the non-compliant Product when, despite the Customer's choice, compliance has not been carried out by the Seller, the replacement gives rise, for the benefit of the Customer, to a new legal guarantee of conformity period, from of delivery of the replaced Product.

If the requested compliance is impossible or entails disproportionate costs under the conditions provided for in Article L 217-12 of the Consumer Code, the Seller may refuse it. If the conditions provided for in article L 217-12 of the Consumer Code are not met, the Customer may, after formal notice, continue the forced execution in kind of the solution initially requested, in accordance with articles 1221 et seq. of the civil code.

The Customer may finally demand a price reduction or cancellation of the sale (unless the lack of conformity is minor) in the cases provided for in article L 217-14 of the Consumer Code.

When the lack of conformity is so serious that it only justifies the reduction of the price or the immediate cancellation of the sale, the Customer is then not required to first request the repair or replacement of the non-compliant Product.

The price reduction is proportional to the difference between the value of the Product delivered and the value of this good in the absence of the lack of conformity.

In the event of cancellation of the sale, the Customer is reimbursed the price paid against return of non-compliant Products to the Seller, at the latter's expense.

The refund is made upon receipt of the non-compliant Product or proof of its return by the Customer and at the latest within the following fourteen days, with the same means of payment as that used by the Customer during payment, unless expressly agreed by the latter and in any case at no additional cost.

The preceding provisions are without prejudice to the possible award of damages to the Customer, due to the damage suffered by the latter due to the lack of conformity.

14-2 Legal guarantee against hidden defects

In accordance with articles 1641 et seq. of the Civil Code, the seller is responsible for hidden defects that may affect the property sold. It will be up to the buyer to prove that the defects existed at the time of sale of the property and are likely to render the property unfit for the use for which it is intended. This guarantee must be implemented within two years from the discovery of the defect.

The buyer can choose between canceling the sale or reducing the price in accordance with article 1644 of the Civil Code.

Article 15 - Right of withdrawal

Application of the right of withdrawal

The buyer has a period of 14 days from the delivery date of their order to return any item that does not suit them and request an exchange or refund without penalty, with the exception of the return costs which remain the responsibility of the buyer.

Returns must be made in their original condition and complete (packaging, accessories, instructions, etc.) allowing them to be remarketed in new condition, accompanied by the purchase invoice.

Damaged, soiled or incomplete products will not be returned.

The right of withdrawal can be exercised online, using the withdrawal form available on this website. In this case, an acknowledgment of receipt on a durable medium will be immediately communicated to the buyer. Any other method of declaration of withdrawal is accepted. It must be unambiguous and express the desire to retract.

If the right of withdrawal is exercised within the aforementioned period, the customer must notify his right of withdrawal.

 

by email to the following address: aissege.creations@gmail.com

 

The price of the product(s) purchased and delivery costs are reimbursed.

Return costs are the responsibility of the buyer.

The exchange (subject to availability) or refund will be made at the latest, within 7 days from receipt by the seller of the products returned by the buyer under the conditions provided for above.

Exceptions

According to article L221-28 of the Consumer Code, the right of withdrawal cannot be exercised for contracts:

- the supply of goods whose price depends on fluctuations on the financial market beyond the control of the professional and likely to occur during the withdrawal period;

- the supply of goods made to the consumer's specifications or clearly personalized;

- supply of goods likely to deteriorate or expire quickly;

- supply of goods which have been unsealed by the consumer after delivery and which cannot be returned for reasons of hygiene or health protection;

- supply of goods which, after having been delivered and by their nature, are mixed inseparably with other items;

- the supply of alcoholic beverages whose delivery is deferred beyond thirty days and whose value agreed at the conclusion of the contract depends on fluctuations on the market beyond the control of the professional;

- maintenance or repair work to be carried out urgently at the consumer's home and expressly requested by him, within the limit of spare parts and work strictly necessary to respond to the emergency;

- supply of audio or video recordings or computer software when they have been unsealed by the consumer after delivery;

- supply of a newspaper, periodical or magazine, except for subscription contracts for these publications;

- the supply of digital content not provided on a physical medium whose execution has begun after the express prior agreement of the consumer and express waiver of his right of withdrawal.

The company is not required to reimburse additional costs if the consumer has expressly chosen a more expensive delivery method than the standard delivery method offered by the professional.

Article 16 - Force majeure and unforeseen circumstances

Any circumstances beyond the control of the parties preventing the execution under normal conditions of their obligations are considered as causes of exemption from the obligations of the parties and result in their suspension.

The party invoking the circumstances referred to above must immediately notify the other party of their occurrence, as well as of their disappearance.

All irresistible facts or circumstances, external to the parties, unforeseeable, inevitable, independent of the will of the parties and which cannot be prevented by the latter, despite all reasonably possible efforts, will be considered as force majeure. Expressly, the following are considered as cases of force majeure or fortuitous events, in addition to those usually retained by the jurisprudence of French courts and tribunals: the blocking of means of transport or supplies, earthquakes, fires, storms, floods, lightning, shutdown of telecommunications networks or difficulties specific to telecommunications networks external to customers.

The parties will come together to examine the impact of the event and agree on the conditions under which the execution of the contract will be continued. If the force majeure lasts for more than three months, these general conditions may be terminated by the injured party.

If the case of force majeure, preventing the fulfillment by one of the two parties of its contractual obligations, lasts longer than 90 days, in this case the party which considers itself injured may unilaterally terminate the contract which binds it to the party. the other part.

Beyond cases of force majeure, which may affect the execution of contracts by one or other of the parties to the sales contract, there is the hypothesis of unforeseen circumstances which takes into account the increase in price. of any raw material or any goods or services necessary for the production, preparation, provision, shipment, of a good sold by the seller, making it impossible under reasonable conditions for the seller to continue to offer this good for sale or to perform its contractual obligations. In such a scenario, the seller cannot be considered as being the cause of a failure to perform its contractual obligations, the customer will not be able to unilaterally resolve the contract without having previously and in good faith, attempted to find a solution. amicable solution or renegotiate the contract concluded with the seller. In any event, in the event of unforeseen circumstances, the seller cannot be held responsible for any inconvenience, disadvantages, loss of opportunity suffered by the customer.

Article 17 - Intellectual property

The content of the website remains the property of the seller, the sole owner of the intellectual property rights to this content.

Buyers undertake not to make any use of this content; any total or partial reproduction of this content is strictly prohibited and may constitute an offense of counterfeiting.

Article 18 - Information Technology and Freedoms

The personal data provided by the buyer are necessary to process their order and prepare invoices.

They may be communicated to the seller's partners responsible for the execution, processing, management and payment of orders.

The buyer has a permanent right of access, modification, rectification and opposition with regard to information concerning him. This right can be exercised under the conditions and according to the terms defined on the site www.aissege-creations.com

Article 19 - Partial non-validation

If one or more stipulations of these general conditions are held to be invalid or declared such in application of a law, a regulation or following a final decision of a competent court, the other stipulations will retain all their force. and their scope.

Article 20 - Non-waiver

The fact that one of the parties does not take advantage of a breach by the other party of any of the obligations referred to in these general conditions cannot be interpreted for the future as a waiver of the obligation. in question.

Article 21 - Title

In the event of difficulty of interpretation between any of the titles appearing at the head of the clauses, and any of the clauses, the titles will be declared non-existent.

Article 22 - Language of the contract

These general conditions of sale are written in French. In the event that they are translated into one or more foreign languages, only the French text will be authentic in the event of a dispute.

Article 23 - Mediation and dispute resolution

The buyer may resort to conventional mediation, in particular to the Consumer Mediation Commission or to existing sectoral mediation bodies, or to any alternative method of dispute resolution (conciliation, for example) in the event of a dispute. The names, contact details and email addresses of the mediator are available on our site.

In the event of difficulty in the execution of the Contract, the Consumer Customer residing in Europe has the possibility, before any legal action, to seek recourse from a consumer mediator.


In accordance with Article 14 of Regulation (EU) No. 524/2013, the European Commission has set up an Online Dispute Resolution platform, facilitating the independent out-of-court settlement of online disputes between consumers and dispute professionals. 'European Union. This platform is accessible at the following link: https://webgate.ec.europa.eu/odr/ .

Buyers residing in France can also contact the following mediator:

In accordance with articles L.616-1 and R.616-1 of the Consumer Code, our company has set up a consumer mediation system. The mediation entity selected is: CNPM-MEDIATION-CONSOMMATION. In the event of a dispute, you can submit your complaint on its website: http://cnpm-mediation-consommation.eu or by post by writing to CNPM - MEDIATION - CONSOMMATION - 27 Avenue de la Libération 42400 SAINT -CHAMOND.

Article 24 - Applicable law

These general conditions are subject to the application of French law. The competent courts are the French courts.

This is the case for substantive rules as well as for formal rules. In the event of a dispute or complaint, the buyer will contact the seller as a priority to obtain an amicable solution.

Article 25 - Protection of personal data

Data collected

The personal data collected on this site are as follows:

- account opening : when creating the user's account, their first and last names, their payment data, and their location

- connection: when the user connects to the website, the latter records, in particular, their first and last names, their payment data, their connection, usage and location data.

- profile : the use of the services provided on the website allows you to fill in a profile, which may include an address and a telephone number - payment: as part of the payment for the products and services offered on the website, this records financial data relating to the user's bank account or credit card;

- communication : when the website is used to communicate with other members, data concerning the user's communications are subject to temporary retention;

- Cookies : cookies are used as part of the use of the site. The user has the option to deactivate cookies from their browser settings.

Use of personal data

The purpose of the personal data collected from users is to provide the website's services, their improvement and the maintenance of a secure environment. More specifically, the uses are as follows:

- access and use of the website by the user;

- management of the operation and optimization of the website;

- organization of the conditions of use of the Payment Services;

- verification, identification and authentication of data transmitted by the user;

- offering the user the possibility of communicating with other users of the website;

- implementation of user assistance;

- personalization of services by displaying advertisements based on the user's browsing history, according to their preferences;

- prevention and detection of fraud, malware (malicious software) and management of security incidents;

- management of possible disputes with users;

- sending commercial and advertising information, based on user preferences.

Sharing personal data with third parties

Personal data may be shared with third party companies in the following cases:

- when the user uses payment services, for the implementation of these services, the website is in contact with third-party banking and financial companies with which it has entered into contracts;

- when the user publishes, in the free comment areas of the website, information accessible to the public;

- when the user authorizes a third party's website to access their data;

- when the website uses the services of service providers to provide user assistance, advertising and payment services. These service providers have limited access to user data, as part of the performance of these services, and have a contractual obligation to use them in compliance with the provisions of the applicable regulations on the protection of personal data. staff ;

- if required by law, the website may transmit data to respond to claims made against the website and to comply with administrative and legal procedures;

- if the website is involved in a merger, acquisition, transfer of assets or receivership procedure, it may be required to transfer or share all or part of its assets, including personal data. In this case, users would be informed, before personal data is transferred to a third party.